Privacy Policy

This privacy policy sets out how Textile Media Services Ltd (TMS) uses and protects any data that you provide TMS when you use this website.

TMS is committed to ensuring that your privacy is protected. Should we ask you to provide certain data by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

TMS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19 April 2018.

How we collect data from you

We may collect data about you from several different sources including our website, telephone and email enquiries, referrals, events, exhibitions and other legitimate business activities.

What data we collect

We may collect the following information:

  • Contact information including name, company, job title, email, telephone number and address.
  • We may collect other relevant data to carry out legitimate business activities, e.g. internal records, quotes, orders, etc.
  • We may collect any other details you provide through forms on our website.

How your data is used

We use the data that we collect from you to provide our services and products to you; for example:

  • to provide information to you that you request from us relating to our products and services;
  • to inform you of any changes to our website, services or goods and products;
  • if you have previously purchased goods or services from us, we may provide to you details of other goods or services that you may be interested in.

How your data is shared

We may add your data to third party systems such as CRM systems, email/sms marketing packages. To find out details of what systems we may store your data on please contact by email

How we use cookies and similar technologies

Cookies are small files that are placed on your computer when you visit websites. We may use cookies or other identifiers on our website, emails and other technologies. We use these technologies for legitimate business activities such as analytics to improve our website and advertising to promote our products & services. Cookies do not collect any personal data and you cannot be identified by them. You can control cookies through your browser settings and other tools.

How you can access or delete your data

You have the right to access any information we hold on you. To request access and deletion of your data we have collected simply contact us on +44 1603 308158 or email

How you can opt out

Communications

To opt out of marketing emails we may send you, press the “unsubscribe” feature on the email.
To opt out of any other communications you receive from us please email

Internet-based advertising

External links

Our website may include links to external websites. Where we provide a link to an external website our Privacy Policy does not apply to that website.

How to lodge a complaint

If you wish to lodge a complaint on how we have handled your personal data, please email and your complaint will be investigated.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can contact the Information Commissioner’s Office https://ico.org.uk/

Contact us

If you have any questions regarding our Privacy Policy please email or write to Textile Media Services Ltd, Homerton House, 74 Cawston Road, Reepham, Norfolk NR10 4LT, UK